Contact us

Where can you find us?

The Community building is located Entrance C in Hamil Road directly adjacent to the Tommy Cheadles Pub and Conference Centre.

General Enquiries and Bookings 

 Telephone 01782 575594

Email jim.cooper@community.port-vale.co.uk

Address for all correspondence

Vale in the Community

Hamil Road

Burslem

Stoke on Trent

ST6 1AW

Complaints Procedures

  We always welcome feedback both positive and negative, in the unlikely event that you should want to complain about one of our activities we do have a set procedure for you to follow:-

     1. Contact Jim Cooper 01782 575594 to refer your complaint.

         He will investigate and respond within 48 hours.

     2. If you are still unhappy you should contact Trustee

         Perry Deakin 01782 655800

         Your complaint will be reviewed and responded to within

         48 hours.

     3. If you fail to reach agreement you should ring 

         Trust Chairman Mr Mike Stubbs

         Taking into account all the facts at his disposal he

          will make contact with you, his decision is Final.